Audit your current setup
We review everything — email accounts, cloud platforms, software licences, user access, security settings, backups — and identify gaps, risks, and quick wins.
Managed IT
IT that just
works
Emails, accounts, licences, security, onboarding — we handle all of your back-of-house IT so your team can focus on running the business.
No commitment needed
Passwords getting reset at 9am. No one knows who has admin access to what. Software licences expiring without warning. We take all of that off your plate — emails, accounts, security, the lot — so your team can stop playing IT support and get back to their actual jobs.
Our process
How we manage your IT
Build your IT foundation
We set up and organise everything your team needs — email, file sharing, user accounts, security policies, software subscriptions — all connected and documented.
Run it day to day
New starters, offboarding, password resets, licence renewals, troubleshooting — we handle all the ongoing IT admin so your team never has to think about it.
Scale with you
New hires, new tools, new systems — as your business grows, we handle the IT side so your team can focus on the work that matters.
What's included
Everything your business needs to run
Email & cloud management
Microsoft 365, Google Workspace, email setup, shared drives, distribution lists — we manage it all so your team just logs in and works.
Security & access control
MFA, password policies, user permissions, and access reviews — we lock down your accounts and keep your business data safe.
Ongoing IT support
Password resets, software issues, account lockouts, "how do I…" questions — your team has someone to call instead of Googling it.
User & account management
New starter onboarding, offboarding, licence assignments, role changes — we handle every user lifecycle event from day one to last day.
Backup & data protection
Automated cloud backups, recovery plans, and data retention policies — so nothing critical gets lost, even if someone hits delete.
Software & vendor management
Licence renewals, subscription tracking, vendor support tickets — we deal with your software providers so you don't have to.
“We used to waste hours every week on IT admin — setting up emails for new starters, chasing licence renewals, figuring out who has access to what. Nodd took all of that off our hands. Now everything just works and we can focus on actually running the business.”
NS
Nodd Solutions ClientSmall Business
Where we're based
Sydney, Australia
We're a Sydney-based team, but we work with businesses across Australia. Whether you're local or remote, we make it easy to collaborate.
View on Google MapsFrequently asked questions
It covers everything your business needs to run smoothly from an IT perspective — email and cloud management, user accounts, security, software licences, backups, vendor coordination, and ongoing support. Think of us as your outsourced IT department.
Absolutely. We often complement in-house teams by taking on the day-to-day admin — user accounts, email setup, licence management, troubleshooting — freeing your internal person to focus on strategic projects.
Critical issues get immediate attention. For general support requests, we typically respond within the hour during business hours. We also monitor your systems proactively, so we often catch problems before you even notice them.
No. We work with whatever you're already using — Microsoft 365, Google Workspace, Slack, Xero, industry-specific software. If something needs upgrading, we'll recommend it, but we won't force a wholesale change.
Not at all. Most of our clients are small to mid-sized businesses — 5 to 100 people. Managed IT is especially valuable when you're too big to wing it but not big enough to justify a full-time IT hire.
Pricing depends on the number of users, devices, and complexity of your environment. We offer predictable monthly pricing with no surprise bills — we'll scope it out after an initial audit.
Stop being your own
IT department
Let's take the IT headaches off your plate — so your team can focus on the work that actually grows the business.
15-minute call · No prep needed · Leave with a clear next step