AI Call Handling

AI that answers
your phones

Replace hold music with instant, natural-sounding conversations. We build self-hosted AI voice bots that triage calls, handle routine enquiries, and scale without headcount.

No commitment needed

Peak periods hit, calls flood in, and you're hiring temps who take weeks to train. AI voice bots handle the surge instantly — no hiring, no rostering, no hold queues. Just fast, helpful responses from minute one.

Our process

How we build your AI voice agent

01

Understand your call flow

We map out how calls come in today — the types of enquiries, peak periods, escalation paths, and where your team spends the most time.

02

Design the AI voice agent

We build a custom voice bot tailored to your business — trained on your FAQs, products, and processes so it sounds like part of your team.

03

Build and test

A self-contained, self-hosted web app with real-time calling, natural Australian accents, and near-instant response times. We test it until it's bulletproof.

04

Deploy and iterate

We roll it out alongside your existing team, monitor performance, and continuously improve the bot based on real call data.

What makes it different

Not your average phone bot

Real-time call handling

Near-instant response times with no awkward pauses. Conversations flow naturally — callers don't feel like they're talking to a machine.

Australian accents

Natural-sounding Australian voices, not the robotic text-to-speech your customers are used to ignoring.

Self-hosted & secure

Everything runs on your infrastructure. No sensitive customer data leaves your environment — critical for regulated industries.

Scalable pricing

Built to undercut the big tech alternatives. No per-seat licensing or enterprise lock-in — just predictable costs that scale with your volume.

Intelligent triage

The bot handles routine enquiries end-to-end and routes complex calls to the right person — with full context passed through.

Self-contained browser app

No third-party dependencies, no external APIs routing your data. A single web app that your team can monitor and manage from anywhere.

Built for Chrisco Hampers

Replacing 40+ call centre staff

Chrisco Hampers needed to scale inbound call handling during peak periods without scaling headcount. We built a proof of concept that does exactly that.

Demo walkthrough

Coming soon

40+

Peak staff replaced

AI handles the surge without hiring temps

<1s

Response time

Near-instant — no hold music, no waiting

100%

Self-hosted

Sensitive data never leaves your infrastructure

“We needed a way to handle thousands of inbound calls during peak without hiring 40+ temps every season. Nodd built a self-hosted AI voice bot that triages calls in real time with natural Australian accents — it's faster, cheaper, and doesn't need training.”

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Chrisco HampersSeasonal Gift Hampers

Where we're based

Sydney, Australia

We're a Sydney-based team, but we work with businesses across Australia. Whether you're local or remote, we make it easy to collaborate.

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Frequently asked questions

Most AI voice bots from big tech providers are slow, sound robotic, and charge per seat or per minute at rates that don't scale. Ours is self-hosted, uses natural Australian voices with near-instant response, and is priced to actually make sense for your business.

Some will, some won't. The goal isn't to trick people — it's to give them a fast, helpful response instead of waiting on hold. The AI handles routine triage, and complex calls get routed to your team with full context.

Everything is self-hosted on your infrastructure. No customer data passes through third-party services. This was a hard requirement for Chrisco Hampers and it's how we build every deployment.

A proof of concept typically takes 3–4 weeks. A full production deployment with custom training, integrations, and testing takes 6–10 weeks depending on complexity.

That's exactly what it's built for. Chrisco Hampers needed to replace 40+ call centre staff during peak. The AI scales instantly — no hiring, no training, no rostering.

It can, but it doesn't have to. Most businesses start by using it to triage and handle routine calls, with complex enquiries still routed to your human team. You control the balance.

Stop scaling headcount
to answer phones

Let's build an AI voice agent that handles your calls — instantly, naturally, and at a fraction of the cost.

15-minute call · No prep needed · Leave with a clear next step